Survey Development
Turning Data into Development
We design custom psychometric tools and competency assessments that go beyond measurement — transforming data into meaningful guidance for growth. Most surveys measure satisfaction or knowledge but fail to explain why people act the way they do — or how they can improve.
The Challenge
Why Standard Surveys Don’t Deliver Real Insight
At Bilingual Solutions, we design diagnostic tools that connect behavioral data to concrete development pathways, ensuring insight leads to impact.
Intercultural & Communication Tools
We build instruments that assess intercultural competence, openness, tolerance for ambiguity, and communication apprehension — essential dimensions for high-functioning, global teams.
Competency-Based Assessment
Our diagnostic frameworks map capability across general, operational, tactical, and strategic levels, allowing nuanced measurement of performance and potential.
Evidence-Based Design
Grounded in cognitive, affective, and behavioral science, each survey is designed to provide statistically robust and actionable insights.
Real Case Example
Intercultural Competency Assessment ICABS
We developed a diagnostic measuring openness, tolerance for ambiguity, and communication apprehension to support global leadership and team effectiveness.
The instrument combined self-reflection items and behavioral indicators, producing individualized feedback reports that visualized strengths, blind spots, and next-step recommendations.
Outcome: global project teams used the data to tailor communication and collaboration workshops, increasing cross-cultural alignment and trust across 14 countries.
Instructional Design Competency Framework & Assessment
We created a comprehensive Instructional Design Competency Model with 42 competencies structured along four maturity levels — general, operational, tactical, and strategic.
The assessment captures self- and manager ratings across these competencies, while the automated report provides:
- personalized summaries of strengths and development areas,
- coaching questions that guide reflection, and
- development activities and learning suggestions directly linked to each competency.
This system forms the foundation for instructional design capability-building, internal career pathing, and learning project planning.
Outcome: Our clients use the tool to align individual development with organizational L&D strategy, enabling data-driven team composition and targeted upskilling.
Deliverables – What You Get
We design tailored instruments that reflect your organisation’s culture, context, and competency framework — ensuring every question generates meaningful insight.
We analyse results to ensure statistical reliability and translate patterns into practical insights that guide better decisions and development planning.
We deliver automated reports that visualise key findings and include coaching prompts and development suggestions — turning data into clear, actionable steps.
Ready to turn diagnostic data into measurable development?
Let’s build surveys and reporting systems that make insight actionable→ for individuals, teams, and your entire organization.