Intercultural Academy

Blended Learning, Microlearning, and

Face-To-Face Training – The Perfect Mix!


Intercultural training drives innovation and employee retention. Without intercultural training, 67% of employees say they are unhappy with their personal situation due to adaptation problems in the new culture and they also experience culture-related challenges at work.

Our training programs take an evidence-based approach and thus help employees to acquire the behavioral and intercultural communication competencies necessary to successfully adapt to the new environment. Our programs facilitate meta-cognitive strategies that allow learners to continue in their development beyond our training program.

To allow for a smooth integration of iterative and recursive learning processes, all elements that focus on the cognitive level are dealt with via asynchronous learning. All elements that focus on the affective and behavioral level are dealt with in a face to face setting.

Continuous support for the first 6-12 months is what makes our program so efficient and what allows you to smoothly adapt to the new cultural environment.

This is what you get from us:

Before you start your intercultural journey, you will take our Intercultural Assessment, in short ICABS which assesses your intercultural communication skills.

You will receive an individual report and a debriefing session with your trainer, who will then on-board you to the following elements of the program.

  • 14 hours of self-paced online learning
  • Microlearning via the user-friendly OTTOLEARN™ App
  • Up to 16 hours of Face-to-Face training (2 consecutive days)
  • Coaching on demand during the first 6-12 months
  • Retest ICABS to measure learning progress and success

Our program has 7 Modules to cover various intercultural topics:

Module 01: Plan the Journey Ahead
Module 02: Getting on the Way
Module 03: Set Your Sails
Module 04: Halfway There
Module 05: Stepping Stones: Looking Back and Looking Ahead
Module 06: Shifting Gears – Advanced Intercultural Communication Skills
Module 07: In the Fast Lane – Communication at work

After completing the training program, you have the opportunity to take on-demand coaching sessions according to the training package you chose. In the premium versions, you have the opportunity to take a culture shock assessment at specific points of the program, as well as retake ICABS after a year to document your intercultural competency development.

This way we make sure that you receive the best support through training, coaching, and the online parts of the program.

Our support does not end after you return to your native culture. We offer repatriation training (coming home) to help you settle back in.


With our partners OttoLearn and their engaging technology, Learners get prompted to engage daily and can immediately start proving or achieving their mastery.  Otto adapts to them, providing them with exactly the right practice exercises in order to drive their mastery and maximize their retention.

Virtual Face To Face Sessions

The program consists of seven modules of eLearning, Our virtual Face to Face coaching sessions and microlearning can be taken from wherever you are located. Behavioral learning takes time. This is why you have the opportunity to book up to 8 coaching/ /consulting sessions with your intercultural facilitators.



Our intercultural assessment ICABS© assesses your intercultural communication skills and well being. It help you understand your strengths and development opportunities. 

Culture Shock Profile

On assignments, the Culture Shock Profile is added as an inventory on a four-point Likert-type scale, to monitor the course of a culture shock and measure the success of the training.



Become an intercultural trainer with us

The Best Solution for Intercultural Development